Please see an associate at the Ticketing and Information Desk on the Mezzanine level with access questions or requests for special resources. For questions prior to your visit, please call the Visitor Services Manager at 202.737.7862 or email [email protected] for more information.

Service animals are welcome in the Museum.

The Museum is accessible by ramp and elevator through the East Pavilion.

Limited metered parking is available on streets around the Museum. Everyone must pay to park in these spaces, but Red Top meters are reserved for drivers with a disabled parking placard. For more information about the Red Top Meter Program, check the District Department of Transportation website.

ADA parking spaces are available, for a charge, at nearby parking garages.

Visitors can access the Museum’s Pavilion, Mezzanine, and Exhibit levels by elevator and escalator. All restrooms and water fountains are wheelchair accessible. All theaters have space for wheelchairs and family/companion seating.

There is limited seating throughout the exhibit floor in addition to our four theaters.

American Sign Language (ASL) interpretation of programs and tours is available upon request. Please give two weeks’ notice before the visit. Please call the Visitor Services Manager at 202.737.7862 or email [email protected].

Assisted listening devices are available for the Main Theater upon request from the Ticketing and Information Desk on the Mezzanine level.

All videos shown in the exhibition area are captioned in English.

Many places throughout the Museum feature tactile objects and audio components as part of the exhibits.

Exhibition text is available in large print English at the Ticketing and Information Desk.

Visitors can also access a Tactile Map for the exhibit level at the Ticketing and Information Desk.